I visited the KLM Airlines Kuwait Office to upgrade my seat and use my Flying Blue miles, and I must say that everything went really well. I got a terrific bargain thanks to the patient woman behind the desk who went over all of my options with me. She even offered me tips on how to pick seats with more legroom. She seemed sincere in her desire to assist; it didn’t feel like a transaction. These days, you seldom ever receive that kind of attention. This office is well worth the trip if, like me, you prefer to resolve issues face-to-face.